Frequently Asked Questions

Does Generate have an Anti-Money Laundering (AML)/Countering Financing of Terrorism (CFT) process?

Who looks after my money at Generate?

Does Generate have a Responsible Investment policy?

What does active management mean and why does Generate do it?

What is diversification, and why is it important for my investments?

Can I transfer my UK Pension to KiwiSaver?

What are the risks of investing in the Generate KiwiSaver Scheme?

What are the terms and conditions of being a Generate member?

What information will I receive about my KiwiSaver account?

What does ‘target investment mix’ mean and what are ‘Income and Growth assets’?

What is the Generate Global Fund invested in?

What is the difference between Generate's Global Fund and Focused Growth Fund?  

What are the comparative risk profiles of Generate's Thematic, Australasian and Global funds?

What is the difference between Generate funds of the same name (eg. Thematic) when they are available both as a KiwiSaver Fund and a Managed Fund?

Can I avoid investing in US stocks with my fund choice?

What index do you track?

What is the difference between the CashPlus Fund and a term deposit?

Is the CashPlus Fund likely to have lower returns now that it is even more conservative (than when it was the Defensive Fund)?

Can I split my investment across more than one fund?

Do I have to pay for KiwiSaver advice?

How long does a KiwiSaver advice session take?

Can I get advice for my family or children’s KiwiSaver accounts?

What do I need to bring to my advice session?

What happens after I get KiwiSaver advice?

Is online digital advice as accurate as speaking to an adviser?

How do I speak with an adviser?

How long does it take to transfer funds to my KiwiSaver?

How secure are my funds with Generate?