Question 1

How do I switch my KiwiSaver to Generate?

Accepted Answer

Apply online in minutes and we will handle the transfer from your current provider. You will need your IRD number and photo ID.

Question 2

What documents do I need to join?

Accepted Answer

Have your IRD number and valid photo ID ready. If you are under 18, a parent or guardian may need to approve your application.

Question 3

What fees do Generate funds charge?

Accepted Answer

Fees vary by fund. Please see our Product Disclosure Statements and fund update documents for current fee details.

Question 4

Can I withdraw KiwiSaver for my first home?

Accepted Answer

If eligible, you can withdraw most of your KiwiSaver balance for a first home. Check Kāinga Ora criteria and our first home guide before applying.

Question 5

How do I change my contribution rate?

Accepted Answer

Employees can change rates through their employer or Inland Revenue. You can also make voluntary contributions directly.

Question 6

How do I choose the right fund?

Accepted Answer

Consider your goals, time horizon, and risk tolerance. Review each fund’s objective, risk indicator, and historic performance before deciding.

Question 7

Where can I see fund performance?

Accepted Answer

See our latest fund performance pages and monthly updates. Past performance is not a reliable indicator of future returns.

Question 8

How can I contact Generate Wealth?

Accepted Answer

Call 0800 855 322 or email info@generatekiwisaver.co.nz. Our team can help with KiwiSaver and Managed Funds questions.

Frequently Asked Questions