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Before you send us a contact request, check out our page, as you may be able to find a quick answer to your query frequently asked questions. 

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We aim to respond to your enquiry within two business days, between 9am - 5pm weekdays

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You can also get in touch with us using the below details. Our contact centre hours are 8am - 5.30pm, Monday-Friday.

Customer service enquiries

0800 855 322+6496005100(Overseas)info@generatekiwisaver.co.nz

New member enquiries (KiwiSaver/Managed Funds sign-ups & advice)

0800 032 071

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Or send us mail to

PO Box 91609, Victoria Street West, Auckland 1142