Frequently Asked Questions

Your questions answered

Investing with Generate

Generate accounts, Scheme management, risks and Anti-Money Laundering...

Contributing to KiwiSaver

Voluntary contributions, employers contributions, overseas payments...

Joining KiwiSaver

ID and proof of address certification, under 18s, self employment...

Withdrawing KiwiSaver

Significant financial hardship, serious illness and emigration withdrawal...

Fees and taxes

KiwiSaver and Managed Fund fees, Scheme taxes...

Feedback and complaints

Feedback, contact, experience with Generate, complaints...

Generate App

Login, download the new app, forgot password, tax certificate...

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